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Braslink offers technical support specializing in the installation and maintenance of specific applications and/or server administration, as well as development of personalized solutions.
The service is available in the following forms: single, pre-paid, or monthly contract 1.
For the prepaid option, the customer pays for a certain number of technical support hours to be used at his or her convenience 2.
For the montly contract, the customer pays one monthly fee 3 for the hours of technical support.

Technical support for our hosting customers is included in the hosting plans and are not charged, except for personalized applications.

Available plans:

Plan

Hours

Price

Normal

0-8004

Single

1h

R$ 100,00

R$ 136,00

Bronze Pre-Paid

10h

R$ 760,00

R$ 1020,00

Silver Pre-Paid

20h

R$ 1320,00

R$ 2.040,00

Gold Pre-Paid

40h

R$ 2.200,00

R$ 3.600,00

Platinum Pre-Paid

180h

R$ 7.000,00

R$ 12.240,00

Bronze Monthly

10h

R$ 680,00

R$ 1040,00

Silver Monthly

20h

R$ 1160,00

R$ 1880,00

Gold Monthly

40h

R$ 1900,00

R$ 3280,00

Platinum Monthly

180h

R$ 6.200,00

R$ 11.520,00

1 For the pre-paid and monthly plans, the the extra hours will be charged at the rate of the single plan.
2 The time paid for in the pre-paid plans can be used for up to one year after the purchase.
3 The hours not used in a month will not roll over to the following month.
4 Support calls outside of the city of Sao Paulo and within Brazil should use our 0-800 number (toll-free).
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